"The Three Worlds of IT"

In "Mastering the Three Worlds of Information Technology," (Harvard Business Review, November 2006, p. 141-149) Andrew McAfee argues that "managers who distance themselves from IT abdicate a critical responsibility." They should "stop looking at IT projects as technology installations and start looking at them as periods of organizational change that they have a responsibility to manage." He goes on to distinguish three categories of IT that need to be understood and harnessed by managers. My notes are posted on the CMS Weblog.